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You will see below frequently asked questions about delivery.
How do you deliver to me?
We use a number of delivery methods and couriers dependant on the size and weight of your order.
In many cases your products will be delivered on a wooden pallet and you will require a suitable sized space to sit this outside your premises. If this is going to be a problem for you please notify our sales team before you order.
How much does the delivery cost?
This will vary on the way we have to send it to you. In most cases the average delivery cost would be no more than £55.
How quickly can I get my products?
We offer 2 delivery methods. Next day or our economy service that is normally 2 - 4 days.
Unlike other companies we stock all our soundproofing products in our warehouse. If you require your items on a next day service we will need to receive the order before midday.
Can I pay cash on delivery for the items?
I am afraid we don’t offer that service, as we don’t use our own drivers.
Do I need to be on site for the delivery?
All items we despatch need to be signed for as proof that you have received it. There needs to be someone at the premises to sign for this unless other arrangements have been made.
What if I am not there when you deliver?
We are charged by our courier’s everytime they have to redeliver to our customers. We are unable to absorb these costs so you will be re charged if you are not in. The re delivery costs are normally the same as the amount we charged you originally. If you think you may not be in for the delivery please alert our sales team ASAP and they will try to make alternative plans for your order.
Do you accept returned goods?
We will accept returns on (Non Customised) products within a certain time frame and providing they are in a good and re sellable condition. Please read our Terms & Conditions of Sale for more information.
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Silver Floor Cavity System
DIY Car Soundproofing Kit
Resilient Sealing Tape - Foam Isolating Tape
(Syl) Linoroll 5
Aluminium Jointing Tape
Acoustic Sealant
Jointing Tape
SoundBlocker Membrane
Seal Kit 2 – Double Door
Self Drilling Screws